Data Warehouse stale data
Monitoring - SAP has implemented a fix and IS&T is monitoring results.
Nov 03, 2026 - 11:52 EST
Investigating - IS&T is investigating an issue with data propagation from SAP HANA to the Data Warehouse, and some data accessed by users may be stale as of 10/31. IS&T is actively working with SAP to resolve the issue.
Nov 02, 2026 - 16:05 EST

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Atlas Status reports current status and upcoming maintenance for IT systems at the Massachusetts Institute of Technology. Subscribe to receive notifications.

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Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Buildings: E25, E62, M14E, M6C - Network Switch Reboot Nov 5, 2026 19:00-21:00 EST

IS&T will be rebooting the entry/aggregation switches in these buildings to clear some memory issues. A brief (~10 minutes) temporary outage is expected. The network (Internet, Wi-Fi, etc.) within these buildings will not be available during the outage period.
Posted on Nov 03, 2026 - 13:53 EST

OST offline Friday, November 6, 2026 beginning at 6 p.m. for transition to RAM Nov 6, 2026 18:00 - Nov 9, 2026 08:00 EST

OST (https://ost.mit.edu/ost/dashboard#/dashboard) will be offline Friday evening, November 6, 2026, beginning at 6 p.m., as it is replaced with the new RAM ticketing system. OST will be down until Monday morning, November 9, 2026 at 8 a.m. and will be read only, while RAM will be available for the community to begin using for post-award transactions to RAS.

As part of this system work, the Hermes Portal (https://hermes.mit.edu/) for NDAs, DUAs and MTAs will be unavailable for a short period of time to the community on Saturday evening, from 9-10 p.m.

Please reach out to the RA Support team at ra-help@mit.edu with any questions.
Posted on Nov 03, 2026 - 10:37 EST

Nov 3, 2026

Unresolved incident: Data Warehouse stale data.

Nov 2, 2026

Telephone system maintenance
Completed - The scheduled maintenance has been completed.
Nov 2, 16:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 2, 15:00 EST
Scheduled - IS&T will be performing maintenance on the campus telephone system. No interruption of service is expected.

If you experience any telephone related issues after the posted maintenance period, please contact the Service Desk at 617-253-1101 or servicedesk@mit.edu
Nov 2, 14:25 EST

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

CONNECT (couhes-connect.mit.edu) maintenance
Completed - The scheduled maintenance has been completed.
Oct 30, 23:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 30, 21:00 EDT
Scheduled - CONNECT (https://couhes-connect.mit.edu/connect) will be offline on Friday, October 30th, at 9:00pm for system updates.  The work will take approximately 2 hours and CONNECT should be available by 11:00pm.  Please reach out to the RA Support Team at ra-help@mit.edu with any questions.
Oct 29, 08:14 EDT

Oct 29, 2026

No incidents reported.

Oct 28, 2026

No incidents reported.

Oct 27, 2026

No incidents reported.

Oct 26, 2026

No incidents reported.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

SAP Production Planned Outage on Saturday, October 24th
Completed - The scheduled maintenance has been completed.
Oct 24, 04:52 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 24, 01:30 EDT
Scheduled - The SAP production environment will be unavailable on Saturday, October 24 2026, between 01:30am and 05:30am. During this service outage, updates will be applied to components of the SAP production ERP and Mobile infrastructures. Please note that, while this work is taking place, SAP, B2P, Facilities/Work-Manager and Inventory-Manager functionality, GAP, MIT Warehouse SAP data, along with all Atlas SAP activity (including time sheet entry/approval, training, requisitioning, journal vouchers, credit card verification, events planning, and service requests) will be unavailable.
Oct 20, 14:35 EDT

Oct 23, 2026

OC11 Data Center Network
Completed - The scheduled maintenance has been completed.
Oct 23, 23:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 23, 19:00 EDT
Scheduled - IS&T will perform scheduled network maintenance in the OC11 data center. No service interruptions are expected.

If you experience any issues, please contact the IS&T Service Desk at servicedesk@mit.edu.
Oct 21, 10:40 EDT

Oct 22, 2026

Telephone system maintenance
Completed - The scheduled maintenance has been completed.
Oct 22, 18:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 17:00 EDT
Scheduled - IS&T will be performing maintenance on the campus telephone system. No interruption of service is expected.

If you experience any telephone related issues after the posted maintenance period, please contact the Service Desk at 617-253-1101 or servicedesk@mit.edu
Oct 21, 15:21 EDT

Oct 21, 2026

No incidents reported.

Oct 20, 2026

help.mit.edu database and application maintenance
Completed - The scheduled maintenance has been completed.
Oct 20, 22:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 20:00 EDT
Scheduled - On 10/20/26 IS&T will upgrade RT from 4.0.13 to 6.0.3. This will require an outage of approximately 2 hours. Users will note changes to the web UI, however underlying functions have not changed. After the upgrade, if you should encounter errors or have questions about the upgrade, please contact the Service Desk at servicedesk@mit.edu.
Oct 15, 16:39 EDT
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