Update - All conduit repairs and MIT Telecommunication cabling restoration have been completed as of 1pm today, Wednesday 9/13. MIT Network and services are back online.
Sep 13, 2023 - 13:59 EDT
Update - Conduit repairs continue to take place and being coordinated between Facilities, IS&T, and site contractors. We expect the repairs to be completed Wednesday enabling the fiber restoration to finish and connectivity to be restored at that time.
Sep 12, 2023 - 16:52 EDT
Identified - IS&T has confirmed that the fiber to these buildings has been damaged and is coordinating with a contractor to repair the damaged conduit.
Sep 11, 2023 - 13:34 EDT
Investigating - IS&T was alerted of an outage to these buildings. Power to the buildings has been verified. We are currently investigating potential damage to the fiber circuits for the buildings.
Sep 11, 2023 - 11:41 EDT
General Operational
Email Operational
Network Operational
Telephones Operational
Academic Services Operational
Administrative Services Operational
Library Services Operational
Slack Operational
Slack Login/SSO Operational
Slack Connections Operational
Slack Messaging Operational
Slack Notifications Operational
Slack Posts/Files Operational
Slack Calls Operational
Slack Search Operational
Slack Apps/Integrations Operational
Slack Apps/Integrations/APIs Operational
Slack Workspace/Org Administration Operational
Zoom Operational
Zoom Zoom Meetings Operational
Zoom Zoom Video Webinars Operational
Zoom Meeting Telephony Services Operational
Zoom Zoom Phone Operational
Zoom Zoom Chat Operational
Zoom Web Portal Operational
Zoom Web Client Operational
Zoom Cloud Recording Operational
Zoom Live Streaming Operational
Canvas Operational
Canvas Operational
— Catalog Operational
— Chat Operational
— Collaboration Operational
— Commons Operational
— Conferences Operational
— Document previewing Operational
— Imports and exports Operational
— Media tools Operational
— Notifications Operational
— Support: Phones/Chat Operational
— Support: Webform/email Operational
— ePortfolios Operational
— Gauge Operational
Slate Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 24, 2023

No incidents reported today.

Sep 23, 2023
Completed - The scheduled maintenance has been completed.
Sep 23, 06:50 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 01:30 EDT
Scheduled - The SAP production environment will be unavailable on Saturday, September 23 2023, between 1:30AM and 7:00AM. During this service outage, SAP technical resources will be updating the operating systems of the SAP production system servers. Please note that, while this work is taking place, SAP, B2P, Facilities/Work-Manager and Inventory-Manager functionality, GAP, MIT Warehouse SAP data, along with all Atlas SAP activity (including time sheet entry/approval, training, requisitioning, journal vouchers, credit card verification, events planning, and service requests) will be unavailable.
Sep 22, 11:25 EDT
Sep 22, 2023

No incidents reported.

Sep 21, 2023

No incidents reported.

Sep 20, 2023
Resolved - This incident has been resolved.
Sep 20, 17:58 EDT
Investigating - We are currently investigating a network connectivity issue at Building E90. There will be testing by our fiber optic provider taking place shortly after 5pm, which may result in an outage.
Sep 20, 14:44 EDT
Sep 19, 2023

No incidents reported.

Sep 18, 2023
Completed - The scheduled maintenance has been completed.
Sep 18, 12:12 EDT
Verifying - New connections to athena.dialup.mit.edu are now being directed to the upgraded servers.
Sep 1, 13:29 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 1, 13:00 EDT
Scheduled - IS&T will upgrade athena.dialup.mit.edu (and other production servers in the dialup.mit.edu domain). This will be a major upgrade including replacing the underlying version of Ubuntu 18.04 with 22.04. Existing sessions/connections will not be terminated at this time, but new sessions will be directed to the new servers.
Aug 31, 15:39 EDT
Sep 17, 2023

No incidents reported.

Sep 16, 2023
Completed - The scheduled maintenance has been completed.
Sep 16, 19:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 19:00 EDT
Scheduled - IS&T will be restarting physical VoIP phones across campus later this evening and throughout the week. This is a continued effort from this past weekend's maintenance to restart the remaining devices on campus. Phones will be restarted each evening between the hours of 7pm until 6am the following day. Any active calls will not be interrupted.
Sep 11, 11:15 EDT
Completed - The scheduled maintenance has been completed.
Sep 16, 10:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 20:00 EDT
Scheduled - Buy2Pay (Coupa) upgrade. The next version of B2P (Release 37) is scheduled for Friday, September 15th. The B2P system will be unavailable from 8 pm Friday, September 15th through 6 am on Sunday, September 17th.
Sep 15, 12:27 EDT
Sep 15, 2023
Sep 14, 2023
Completed - The scheduled maintenance has been completed.
Sep 14, 18:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 14:02 EDT
Scheduled - Microsoft monthly patches have been released. Notes on the release are available here: https://kb.mit.edu/confluence/display/istcontrib/Microsoft+Monthly+Patch+Release+September+2023
Sep 14, 08:20 EDT
Sep 13, 2023

Unresolved incident: Buildings 50 and 51 Network Outage.

Sep 12, 2023
Sep 11, 2023
Sep 10, 2023
Completed - The scheduled maintenance has been completed.
Sep 10, 19:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 8, 19:00 EDT
Scheduled - IS&T will be restarting physical VoIP phones across campus later this evening throughout the weekend. Any active calls will not be interrupted.
Sep 8, 14:07 EDT