ServiceNow upgrade - Saturday, July 13
Scheduled Maintenance Report for MIT
Completed
The scheduled maintenance has been completed.
Posted Jul 16, 2024 - 11:12 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 13, 2024 - 01:00 EDT
Scheduled
IS&T's support ticket tracking system, ServiceNow, will be upgraded on Saturday, July 13, 2024, at 01:00 am EST. No service interruptions are expected during the upgrade, which is expected to complete by around 4 am EST on Saturday, July 13, 2024.

If you have questions or experience issues following this upgrade, please contact the Service Desk via telephone at 617-253-1101.
Posted Jul 11, 2024 - 14:16 EDT
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