ServiceNow Upgrade

Scheduled Maintenance Report for MIT

Completed

The scheduled maintenance has been completed.

Posted Jun 21, 2025 - 05:30 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Jun 21, 2025 - 01:30 EDT

Scheduled

IS&T's support ticket tracking system, ServiceNow, will be upgraded on Saturday, June 21, 2025, at 01:30 am EST. No service interruptions are expected during the upgrade, which is expected to complete by around 5:30 am EST on Saturday, June 21, 2025.

If you have questions or experience issues following this upgrade, please contact the Service Desk via telephone at 617-253-1101.

Posted Jun 20, 2025 - 15:38 EDT

This scheduled maintenance affected: General.