AWS Outage

Incident Report for MIT

Resolved

This incident has been resolved.

Posted Oct 21, 2025 - 10:50 EDT

Update

We are continuing to monitor for any further issues.

Posted Oct 20, 2025 - 12:21 EDT

Update

We are continuing to monitor for any further issues.

Posted Oct 20, 2025 - 12:20 EDT

Update

We're aware that several services continue to be affected by the recent Amazon Web Services (AWS) outage. Impacted services include Canvas, Panopto, Zoom, and Qualtrics.

For current status updates, visit:

- Amazon Web Services (AWS): https://health.aws.amazon.com/health/status
- Canvas: https://status.instructure.com/incidents/rvd23ht9ht9k
- Panopto Status: https://status.io/pages/57c1fd57097aa14d7f0021cd
- Zoom Status: https://www.zoomstatus.com
- Qualtrics Status: https://status.qualtrics.com

IS&T continues to monitor the situation and will share updates as they become available.

Posted Oct 20, 2025 - 12:20 EDT

Monitoring

Early this morning around 3:15am EST, a major AWS outage affected many global services, including several used by MIT such as Canvas, Slack, Zoom and the MIT Atlas app. AWS services are now largely restored as of 5:20am EST, systems are operating normally again. IS&T will continue to monitor the situation.

Posted Oct 20, 2025 - 08:42 EDT

This incident affected: General and Canvas (Canvas).