Warehouse Data Access Unavailable

Incident Report for MIT

Resolved

All data warehouse access has been restored. This incident is now resolved.

Posted Mar 10, 2025 - 18:22 EDT

Update

As of 5:00 p.m., all warehouse data access, with the exception of Edacca access, has been restored to users. Edacca access is currently being restored and will be available soon. Please continue to direct any questions to warehouse@mit.edu.

Posted Mar 10, 2025 - 17:03 EDT

Monitoring

During a planned maintenance window in the Warehouse to support Daylight Savings Time, we experienced an issue with the SAP scheduler, which impacted authorization data. The data in the warehouse is stable, but user access to the data is unavailable at this time. We are working with SAP to correct this issue and re-run authorizations, and we are working to make the data available this afternoon.
Please direct any questions about this incident to warehouse@mit.edu.

Posted Mar 10, 2025 - 11:46 EDT

This incident affected: General.