tableau.mit.edu service degraded

Incident Report for MIT

Resolved

This incident has been resolved.
Posted Nov 14, 2023 - 09:35 EST

Monitoring

A fix has been implemented and we are monitoring the results. Tableau production services should be accessible to all users at this time.
Posted Nov 14, 2023 - 04:20 EST

Identified

The issue has been identified and a fix is being implemented.
Posted Nov 14, 2023 - 03:44 EST

Investigating

We are currently in contact with Tableau support regarding an issue with licensing in our production environment.
Posted Nov 14, 2023 - 02:43 EST
This incident affected: General and Administrative Services.