All Systems Operational

About This Site

Atlas Status reports current status and upcoming maintenance for IT systems at the Massachusetts Institute of Technology. Subscribe to receive notifications.

General Operational
Email Operational
Network Operational
Telephones Operational
Academic Services Operational
Administrative Services Operational
Library Services Operational
Slack Operational
Slack Login/SSO Operational
Slack Connections Operational
Slack Messaging Operational
Slack Notifications Operational
Slack Posts/Files Operational
Slack Calls Operational
Slack Search Operational
Slack Apps/Integrations Operational
Slack Apps/Integrations/APIs Operational
Slack Workspace/Org Administration Operational
Zoom Operational
Zoom Zoom Meetings Operational
Zoom Zoom Video Webinars Operational
Zoom Meeting Telephony Services Operational
Zoom Zoom Phone Operational
Zoom Zoom Chat Operational
Zoom Web Portal Operational
Zoom Web Client Operational
Zoom Cloud Recording Operational
Zoom Live Streaming Operational
Canvas Operational
Canvas Operational
— Catalog Operational
— Chat Operational
— Collaboration Operational
— Commons Operational
— Conferences Operational
— Document previewing Operational
— Imports and exports Operational
— Media tools Operational
— Notifications Operational
— Support: Phones/Chat Operational
— Support: Webform/email Operational
— ePortfolios Operational
— Gauge Operational
Slate Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Scheduled Network Maintenance - PKS (FSILG Location) Jul 2, 2025 07:00-14:00 EDT

Due to a scheduled network maintenance, MITnet including wired, wireless, BMS networks and VoIP telephones will be unavailable at times in FSILG Location; PKS on Wednesday 7/2/25 between 7:00am - 2:00pm.
Posted on Jun 30, 2025 - 16:24 EDT
Jul 1, 2025
Completed - The scheduled maintenance has been completed.
Jul 1, 17:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 30, 11:00 EDT
Scheduled - The Data Warehouse is performing fiscal year end maintenance. All views will be available during this maintenance.
Jun 30, 10:40 EDT
Completed - The scheduled maintenance has been completed.
Jul 1, 14:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 07:00 EDT
Scheduled - Due to a scheduled network maintenance, MITnet including wired, wireless, BMS networks and VoIP telephones will be unavailable at times in FSILG Locations; XF, PKT on Tuesday 7/1/25 between 7:00am - 2:00pm.
Jun 30, 16:22 EDT
Jun 30, 2025
Completed - The scheduled maintenance has been completed.
Jun 30, 14:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 30, 07:00 EDT
Scheduled - Due to a scheduled network maintenance, MITnet including wired, wireless, BMS networks and VoIP telephones will be unavailable at times in FSILG Locations; TT, TC on Monday 6/30/25 between 7:00am - 2:00pm.
Jun 29, 15:09 EDT
Jun 29, 2025

No incidents reported.

Jun 28, 2025
Completed - The scheduled maintenance has been completed.
Jun 28, 14:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 28, 13:00 EDT
Scheduled - W92 - Due to required network maintenance, MITnet will be unavailable for a short period of time beginning at 1:00 pm on Saturday 6/28/25

If you experience any network issues after the posted maintenance period, please contact the Service Desk at 617-253-1101 or servicedesk@mit.edu

Jun 27, 20:32 EDT
Jun 27, 2025

No incidents reported.

Jun 26, 2025
Completed - The scheduled maintenance has been completed.
Jun 26, 20:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 26, 18:00 EDT
Scheduled - The MIT certificate authority (ca.mit.edu) will undergo its annual maintenance in preparation for users to obtain updated certificates for the coming academic/fiscal year. It will be temporarily unavailable and unable to issue new certificates during the maintenance window.
Jun 23, 20:57 EDT
Jun 25, 2025
Completed - The scheduled maintenance has been completed.
Jun 25, 21:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 18:00 EDT
Scheduled - The production roles system will be undergoing maintenance between 6pm and 9pm on Wednesday, June 25.
During this time, users will be unable to modify account authorizations. Existing authorizations will continue to work as normal.

Jun 18, 15:31 EDT
Jun 24, 2025

No incidents reported.

Jun 23, 2025
Resolved - This incident has been resolved.
Jun 23, 07:33 EDT
Investigating - Following the completion of the ServiceNow Yokohama upgrade, we have identified an issue with the live chat feature in the Atlas mobile app. Users are currently unable to connect with Service Desk agents via live chat. Our team is actively investigating and working to resolve this as quickly as possible.

All other ServiceNow functions remain operational. We will provide further updates as more information becomes available.

If you need assistance, please submit a support ticket via email at servicedesk@mit.edu or telephone at 617-253-1101.

Jun 21, 16:49 EDT
Jun 22, 2025

No incidents reported.

Jun 21, 2025
Completed - The scheduled maintenance has been completed.
Jun 21, 05:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 21, 01:30 EDT
Scheduled - IS&T's support ticket tracking system, ServiceNow, will be upgraded on Saturday, June 21, 2025, at 01:30 am EST. No service interruptions are expected during the upgrade, which is expected to complete by around 5:30 am EST on Saturday, June 21, 2025.

If you have questions or experience issues following this upgrade, please contact the Service Desk via telephone at 617-253-1101.

Jun 20, 15:38 EDT
Jun 20, 2025
Completed - The scheduled maintenance has been completed.
Jun 20, 14:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 20, 07:00 EDT
Scheduled - Due to a scheduled network maintenance, MITnet including wired, wireless, BMS networks and VoIP telephones will be unavailable at times in FSILG Locations; ACO, SK on Friday 6/20/25 between 7:00am - 2:00pm.
Jun 18, 17:23 EDT
Jun 19, 2025

No incidents reported.

Jun 18, 2025
Completed - The scheduled maintenance has been completed.
Jun 18, 14:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 08:00 EDT
Scheduled - Due to a scheduled network maintenance, MITnet including wired, wireless, BMS networks and VoIP telephones will be unavailable at times in FSILG Locations; ADP, WILG, TT on Wednesday 6/18/25 between 8:00am - 2:00pm.
Jun 16, 16:04 EDT
Jun 17, 2025
Completed - The scheduled maintenance has been completed.
Jun 17, 21:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 18:00 EDT
Scheduled - On Tuesday 6/17/25, between 6:00 p.m. and 9:00 p.m. IS&T will be completing a minor configuration change to the campus telephone system. No interruption of service is expected.

If you experience any telephone related issues after the posted maintenance period, please contact the Service Desk at 617-253-1101 or servicedesk@mit.edu

Jun 17, 15:17 EDT
Completed - The scheduled maintenance has been completed.
Jun 17, 14:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 07:00 EDT
Scheduled - Due to a scheduled network maintenance, MITnet including wired, wireless, BMS networks and VoIP telephones will be unavailable at times in FSILG Locations; CP, FH, BTP on Tuesday 6/17/25 between 7:00am - 2:00pm.
Jun 16, 16:01 EDT