MIT Status

Monitoring - A fix has been implemented and we are monitoring the results.
Dec 04, 2023 - 21:07 EST

Investigating - To: All Data Warehouse users,

This is a notification that some of the data we receive from SAP has not been refreshed since the SAP Support Pack Upgrade that occurred this weekend. During the scheduled maintenance outage, SAP’s Year-End Support Packages were installed, bringing MIT’s SAP implementation up to the support package level required for annual Accounts Payable and HR/Payroll system compliance, however there were changes made that impacted the extract process.

The data that has been impacted includes, but may not be limited to:

- Financial data – cost objects, fund centers, project wbs, etc
- Roles data
- Payroll
- SAP Lookups / additional master data
- Purchasing / change log
- Balances / Budgets

The SAP teams are working to resolve this issue.

Please visit http://3down.mit.edu/ for updates during the outage. If you have any questions about this system outage or the maintenance being performed, please feel free to contact Kevin Lyons at klyons@mit.edu

Thank you for your patience and understanding during this scheduled system maintenance.
Dec 04, 2023 - 15:54 EST

General Operational

Email Operational

Network Operational

Telephones Operational

Academic Services Operational

Administrative Services Operational

Library Services Operational

Slack Operational

Slack Login/SSO Operational

Slack Connections Operational

Slack Messaging Operational

Slack Notifications Operational

Slack Posts/Files Operational

Slack Calls Operational

Slack Search Operational

Slack Apps/Integrations Operational

Slack Apps/Integrations/APIs Operational

Slack Workspace/Org Administration Operational

Zoom Operational

Zoom Zoom Meetings Operational

Zoom Zoom Video Webinars Operational

Zoom Meeting Telephony Services Operational

Zoom Zoom Phone Operational

Zoom Zoom Chat Operational

Zoom Web Portal Operational

Zoom Web Client Operational

Zoom Cloud Recording Operational

Zoom Live Streaming Operational

Canvas Operational

— Catalog Operational

— Chat Operational

— Collaboration Operational

— Commons Operational

— Conferences Operational

— Document previewing Operational

— Imports and exports Operational

— Media tools Operational

— Notifications Operational

— Support: Phones/Chat Operational

— Support: Webform/email Operational

— ePortfolios Operational

— Gauge Operational

Slate Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Dec 5, 2023

No incidents reported today.

Dec 4, 2023

Unresolved incident: “Data Warehouse – Status of SAP Data”.

Dec 3, 2023

SAP Production Planned Outage between December 01, 05:00PM and December 04, 06:00AM

Completed - The scheduled maintenance has been completed.
Dec 3, 14:04 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 1, 17:00 EST

Scheduled - The SAP production environment will be unavailable this weekend between 05:00PM on Friday, December 1st, and 06:00AM on Monday, December 4th. During this scheduled maintenance outage, SAP’s Year-End Support Packages will be installed, bringing MIT’s SAP implementation up to the support package level required for annual Accounts Payable and HR/Payroll system compliance. SAP, B2P, Facilities/Work-Manager, MIT Warehouse SAP data, GAP as well as all Atlas SAP activity (including time sheet entry/approval, training, requisitioning, journal vouchers, credit card verification, events planning and service requests) will be inaccessible during this maintenance period. If you have any questions about this system outage or the maintenance being performed, please feel free to contact Kevin Lyons at klyons@mit.edu.
Dec 1, 14:59 EST

Dec 2, 2023

No incidents reported.

Dec 1, 2023

Nov 30, 2023

NE45, NE47, NE48, NE49, NE83, E17, E18, E19, E23, E25, E62, OC19, OC45, OC101: Network - Switch Configuration Retrofit

Completed - The scheduled maintenance has been completed.
Nov 30, 00:00 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 29, 19:00 EST

Scheduled - The network (wired, Wi-Fi, VoIP) will be temporarily and briefly (~15 minutes) unavailable while switches are retrofitted to a new configuration standard.
Nov 27, 09:43 EST

Nov 29, 2023

NE45, NE47, NE48, NE49, NE83, E17, E18, E19, E23, E25, E62, OC19, OC45, OC101: Network - Switch Configuration Retrofit

Completed - The scheduled maintenance has been completed.
Nov 29, 00:00 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 28, 19:00 EST

Scheduled - The network (wired, Wi-Fi, VoIP) will be temporarily and briefly (~15 minutes) unavailable while switches are retrofitted to a new configuration standard.
Nov 27, 09:42 EST

Nov 28, 2023

Building W20 - scheduled power outage, loss of MITnet

Completed - The scheduled maintenance has been completed.
Nov 28, 05:00 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 21:00 EST

Scheduled - Scheduled power outage Building W20 - beginning Monday 11/27 at 9pm until Tuesday 11/28 at 5am, there will be a building wide power outage resulting in the loss of MITnet including wired, wireless, BMS networks and VoIP telephones.

If you experience any network issues after the scheduled outage please contact the Service Desk

servicedesk@mit.edu or call (617) 253-1101
Nov 27, 09:17 EST

Nov 27, 2023

Nov 26, 2023

No incidents reported.

Nov 25, 2023

No incidents reported.

Nov 24, 2023

No incidents reported.

Nov 23, 2023

No incidents reported.

Nov 22, 2023

No incidents reported.

Nov 21, 2023

MIT OIDC Service Down

Resolved - This service has been decommissioned.
Nov 21, 14:02 EST

Identified - An issue with OIDC authentication service hosted at https://oidc.mit.edu has been identified. IS&T is investigating.
Oct 6, 21:19 EDT