Monitoring - Microsoft has applied a fix and shared the following update. Please take note of the action users need to take to resolve the trouble:
"We've applied a configuration update and our testing indicates that this action has successfully mitigated impact. However, affected users will need to take action to apply the changes we've made and remediate the problem:
- Outlook client and app users should restart their client or app to apply our changes. Outlook desktop client users may need to perform this action twice due to caching issues.
- Outlook on the web users should refresh their sessions. If that does not mitigate the issue, users are encouraged to clear their browser cache and refresh their Outlook on the web session.
We're working with impacted customers and are continuing to perform tests across the affected infrastructure to confirm that impact has been successfully addressed."
Oct 10, 2024 - 14:47 EDT
Identified - Microsoft's Outlook email service is experiencing significant performance issues. Microsoft believes it has identified the problem and is preparing to apply a potential solution. More information from Microsoft is available here: https://x.com/MSFT365Status/status/1844429360909988135.
Oct 10, 2024 - 13:39 EDT
Monitoring - MIT's Webex service will be retired on August 30, 2024. No new MIT accounts will be created after June 7, 2024. For video conferencing, use MIT's Zoom service: https://mit.zoom.us
Jun 04, 2024 - 14:59 EDT
Investigating - IS&T is investigating reports of delivery delays and rejections to yahoo.com, aol.com and verizon.net addresses. Microsoft has been engaged to help investigate the issue.
Jan 04, 2024 - 18:36 EST
Atlas Status reports current status and upcoming maintenance for IT systems at the Massachusetts Institute of Technology. Subscribe to receive notifications.
Due to a scheduled network maintenance, MITnet including wired, wireless, BMS networks and VoIP telephones will be unavailable at times in Building E23 Tuesday 10/15/24 between 6:00am - 7:30am. Posted on
Oct 10, 2024 - 14:10 EDT
Due to a scheduled network maintenance, MITnet including wired, wireless, BMS networks and VoIP telephones will be unavailable at times in Building E23 Wednesday 10/16/24 between 6:00am - 7:30am. Posted on
Oct 10, 2024 - 14:12 EDT
Due to a scheduled network maintenance, MITnet including wired, wireless, BMS networks and VoIP telephones will be unavailable at times in Building E23 Thursday 10/17/24 between 6:00am - 7:30am. Posted on
Oct 10, 2024 - 14:14 EDT
Completed -
The scheduled maintenance has been completed.
Oct 7, 12:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 06:00 EDT
Scheduled -
Building NW12 on Monday 10/7 from 6am until noon
Due to a scheduled building wide power outage, MITnet including wired, wireless, BMS networks and VoIP telephones will be down for the duration of the outage.
If you experience any network issues after the posted maintenance period, please contact the ServiceDesk at 617-253-1101 or servicedesk@mit.edu
Oct 4, 14:53 EDT
Completed -
The scheduled maintenance has been completed.
Oct 6, 08:30 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 6, 07:00 EDT
Update -
The MIT Wikis Service (https://wikis.mit.edu) will be down for maintenance between 7:00 AM and 8:30 AM on Sunday, October 6.
Oct 4, 14:33 EDT
Scheduled -
The MIT Wikis Service (https://wikis.mit.edu) will be down for maintenance between 7:00 AM and 8:30 AM on Sunday, October 6.
Oct 4, 14:32 EDT
Completed -
The scheduled maintenance has been completed.
Oct 3, 20:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 3, 19:00 EDT
Scheduled -
IS&T will be swapping out a transceiver, used in the uplink circuit for the building, in an attempt to fix some errors detected on the switch interface. A temporary and brief (1-2 minutes) network outage will occur linking the building to MITnet.
Oct 2, 12:02 EDT
Completed -
The scheduled maintenance has been completed.
Oct 1, 21:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 1, 19:00 EDT
Scheduled -
IS&T will be swapping out a transceiver, used in the uplink circuit for the building, in an attempt to fix some errors detected on the switch interface. A temporary and brief (1-2 minutes) network outage will occur linking the building to MITnet.
Sep 26, 10:37 EDT
Completed -
The scheduled maintenance has been completed.
Sep 30, 19:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 30, 18:00 EDT
Scheduled -
Cognos Production (https://reports.mit.edu) will be unavailable between 6:00 pm and 7:00 PM while IS&T performs system maintenance.
Sep 30, 16:36 EDT
Completed -
The scheduled maintenance has been completed.
Sep 29, 23:30 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 29, 20:27 EDT
Scheduled -
Cognos Production (https://reports.mit.edu) will be unavailable between 7:00 pm and 10:00 PM while IS&T performs system maintenance.
Sep 29, 20:26 EDT
Completed -
The scheduled maintenance has been completed.
Sep 28, 12:01 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 28, 00:30 EDT
Scheduled -
The SAP production environment will be unavailable on Saturday, September 28 2024, between 12:30AM and 3:30PM. During this service outage, tests will be conducted against MIT components in the SAP disaster recovery data center. Please note that, while this work is taking place, SAP, B2P, Facilities/Work-Manager and Inventory-Manager functionality, GAP, MIT Warehouse SAP data, along with all Atlas SAP activity (including time sheet entry/approval, training, requisitioning, journal vouchers, credit card verification, events planning, and service requests) will be unavailable.
Sep 27, 22:38 EDT
Completed -
The scheduled maintenance has been completed.
Sep 26, 16:21 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 26, 10:00 EDT
Scheduled -
The automated tape library (ATL) that contians all of the tapes used by Spectrum Protect (TSM) will undergo preventative maintenance. If all goes well, the work will take two to three hours. Please note that during the upgrade, restore operations on any Spectrum Protect server may hang or fail. This work will not affect desktop backups made via Code42/Crashplan
Sep 19, 16:24 EDT