Monitoring - Microsoft has applied a fix and shared the following update. Please take note of the action users need to take to resolve the trouble:

"We've applied a configuration update and our testing indicates that this action has successfully mitigated impact. However, affected users will need to take action to apply the changes we've made and remediate the problem:

- Outlook client and app users should restart their client or app to apply our changes. Outlook desktop client users may need to perform this action twice due to caching issues.

- Outlook on the web users should refresh their sessions. If that does not mitigate the issue, users are encouraged to clear their browser cache and refresh their Outlook on the web session.

We're working with impacted customers and are continuing to perform tests across the affected infrastructure to confirm that impact has been successfully addressed."

Oct 10, 2024 - 14:47 EDT
Identified - Microsoft's Outlook email service is experiencing significant performance issues. Microsoft believes it has identified the problem and is preparing to apply a potential solution. More information from Microsoft is available here: https://x.com/MSFT365Status/status/1844429360909988135.
Oct 10, 2024 - 13:39 EDT
Monitoring - MIT's Webex service will be retired on August 30, 2024. No new MIT accounts will be created after June 7, 2024. For video conferencing, use MIT's Zoom service: https://mit.zoom.us
Jun 04, 2024 - 14:59 EDT
Investigating - IS&T is investigating reports of delivery delays and rejections to yahoo.com, aol.com and verizon.net addresses. Microsoft has been engaged to help investigate the issue.
Jan 04, 2024 - 18:36 EST

About This Site

Atlas Status reports current status and upcoming maintenance for IT systems at the Massachusetts Institute of Technology. Subscribe to receive notifications.

General Operational
Email Operational
Network Operational
Telephones Operational
Academic Services Operational
Administrative Services Operational
Library Services Operational
Slack Operational
Slack Login/SSO Operational
Slack Connections Operational
Slack Messaging Operational
Slack Notifications Operational
Slack Posts/Files Operational
Slack Calls Operational
Slack Search Operational
Slack Apps/Integrations Operational
Slack Apps/Integrations/APIs Operational
Slack Workspace/Org Administration Operational
Zoom Operational
Zoom Zoom Meetings Operational
Zoom Zoom Video Webinars Operational
Zoom Meeting Telephony Services Operational
Zoom Zoom Phone Operational
Zoom Zoom Chat Operational
Zoom Web Portal Operational
Zoom Web Client Operational
Zoom Cloud Recording Operational
Zoom Live Streaming Operational
Canvas Operational
Canvas Operational
— Catalog Operational
— Chat Operational
— Collaboration Operational
— Commons Operational
— Conferences Operational
— Document previewing Operational
— Imports and exports Operational
— Media tools Operational
— Notifications Operational
— Support: Phones/Chat Operational
— Support: Webform/email Operational
— ePortfolios Operational
— Gauge Operational
Slate Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Due to a scheduled network maintenance, MITnet including wired, wireless, BMS networks and VoIP telephones will be unavailable at times in Building E23 Tuesday 10/15/24 between 6:00am - 7:30am.
Posted on Oct 10, 2024 - 14:10 EDT
Due to a scheduled network maintenance, MITnet including wired, wireless, BMS networks and VoIP telephones will be unavailable at times in Building E23 Wednesday 10/16/24 between 6:00am - 7:30am.
Posted on Oct 10, 2024 - 14:12 EDT
Due to a scheduled network maintenance, MITnet including wired, wireless, BMS networks and VoIP telephones will be unavailable at times in Building E23 Thursday 10/17/24 between 6:00am - 7:30am.
Posted on Oct 10, 2024 - 14:14 EDT
Past Incidents
Oct 10, 2024
Completed - The scheduled maintenance has been completed.
Oct 10, 18:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 14:00 EDT
Scheduled - Microsoft monthly patches have been released. Notes on the release are available here: https://kb.mit.edu/confluence/display/istcontrib/Microsoft+Monthly+Patch+Release+October+2024
Oct 10, 09:07 EDT
Oct 9, 2024

No incidents reported.

Oct 8, 2024

No incidents reported.

Oct 7, 2024
Completed - The scheduled maintenance has been completed.
Oct 7, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 06:00 EDT
Scheduled - Building NW12 on Monday 10/7 from 6am until noon

Due to a scheduled building wide power outage, MITnet including wired, wireless, BMS networks and VoIP telephones will be down for the duration of the outage.

If you experience any network issues after the posted maintenance period, please contact the ServiceDesk at 617-253-1101 or servicedesk@mit.edu

Oct 4, 14:53 EDT
Oct 6, 2024
Completed - The scheduled maintenance has been completed.
Oct 6, 08:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 6, 07:00 EDT
Update - The MIT Wikis Service (https://wikis.mit.edu) will be down for maintenance between 7:00 AM and 8:30 AM on Sunday, October 6.
Oct 4, 14:33 EDT
Scheduled - The MIT Wikis Service (https://wikis.mit.edu) will be down for maintenance between 7:00 AM and 8:30 AM on Sunday, October 6.
Oct 4, 14:32 EDT
Oct 5, 2024

No incidents reported.

Oct 4, 2024

No incidents reported.

Oct 3, 2024
Completed - The scheduled maintenance has been completed.
Oct 3, 20:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 3, 19:00 EDT
Scheduled - IS&T will be swapping out a transceiver, used in the uplink circuit for the building, in an attempt to fix some errors detected on the switch interface. A temporary and brief (1-2 minutes) network outage will occur linking the building to MITnet.
Oct 2, 12:02 EDT
Oct 2, 2024

No incidents reported.

Oct 1, 2024
Completed - The scheduled maintenance has been completed.
Oct 1, 21:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 1, 19:00 EDT
Scheduled - IS&T will be swapping out a transceiver, used in the uplink circuit for the building, in an attempt to fix some errors detected on the switch interface. A temporary and brief (1-2 minutes) network outage will occur linking the building to MITnet.
Sep 26, 10:37 EDT
Sep 30, 2024
Completed - The scheduled maintenance has been completed.
Sep 30, 19:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 30, 18:00 EDT
Scheduled - Cognos Production (https://reports.mit.edu) will be unavailable between 6:00 pm and 7:00 PM while IS&T performs system maintenance.
Sep 30, 16:36 EDT
Sep 29, 2024
Completed - The scheduled maintenance has been completed.
Sep 29, 23:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 29, 20:27 EDT
Scheduled - Cognos Production (https://reports.mit.edu) will be unavailable between 7:00 pm and 10:00 PM while IS&T performs system maintenance.
Sep 29, 20:26 EDT
Sep 28, 2024
Completed - The scheduled maintenance has been completed.
Sep 28, 12:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 28, 00:30 EDT
Scheduled - The SAP production environment will be unavailable on Saturday, September 28 2024, between 12:30AM and 3:30PM. During this service outage, tests will be conducted against MIT components in the SAP disaster recovery data center. Please note that, while this work is taking place, SAP, B2P, Facilities/Work-Manager and Inventory-Manager functionality, GAP, MIT Warehouse SAP data, along with all Atlas SAP activity (including time sheet entry/approval, training, requisitioning, journal vouchers, credit card verification, events planning, and service requests) will be unavailable.
Sep 27, 22:38 EDT
Sep 27, 2024

No incidents reported.

Sep 26, 2024
Completed - The scheduled maintenance has been completed.
Sep 26, 16:21 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 26, 10:00 EDT
Scheduled - The automated tape library (ATL) that contians all of the tapes used by Spectrum Protect (TSM) will undergo preventative maintenance. If all goes well, the work will take two to three hours.
Please note that during the upgrade, restore operations on any Spectrum Protect server may hang or fail. This work will not affect desktop backups made via Code42/Crashplan

Sep 19, 16:24 EDT