Monitoring - A fix has been implemented and we are monitoring the results.
Dec 04, 2023 - 21:07 EST
Investigating - To: All Data Warehouse users,

This is a notification that some of the data we receive from SAP has not been refreshed since the SAP Support Pack Upgrade that occurred this weekend. During the scheduled maintenance outage, SAP’s Year-End Support Packages were installed, bringing MIT’s SAP implementation up to the support package level required for annual Accounts Payable and HR/Payroll system compliance, however there were changes made that impacted the extract process.

The data that has been impacted includes, but may not be limited to:

- Financial data – cost objects, fund centers, project wbs, etc
- Roles data
- Payroll
- SAP Lookups / additional master data
- Purchasing / change log
- Balances / Budgets

The SAP teams are working to resolve this issue.

Please visit http://3down.mit.edu/ for updates during the outage. If you have any questions about this system outage or the maintenance being performed, please feel free to contact Kevin Lyons at klyons@mit.edu

Thank you for your patience and understanding during this scheduled system maintenance.

Dec 04, 2023 - 15:54 EST
General Operational
Email Operational
Network Operational
Telephones Operational
Academic Services Operational
Administrative Services Operational
Library Services Operational
Slack Operational
Slack Login/SSO Operational
Slack Connections Operational
Slack Messaging Operational
Slack Notifications Operational
Slack Posts/Files Operational
Slack Calls Operational
Slack Search Operational
Slack Apps/Integrations Operational
Slack Apps/Integrations/APIs Operational
Slack Workspace/Org Administration Operational
Zoom Operational
Zoom Zoom Meetings Operational
Zoom Zoom Video Webinars Operational
Zoom Meeting Telephony Services Operational
Zoom Zoom Phone Operational
Zoom Zoom Chat Operational
Zoom Web Portal Operational
Zoom Web Client Operational
Zoom Cloud Recording Operational
Zoom Live Streaming Operational
Canvas Operational
Canvas Operational
— Catalog Operational
— Chat Operational
— Collaboration Operational
— Commons Operational
— Conferences Operational
— Document previewing Operational
— Imports and exports Operational
— Media tools Operational
— Notifications Operational
— Support: Phones/Chat Operational
— Support: Webform/email Operational
— ePortfolios Operational
— Gauge Operational
Slate Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 5, 2023

No incidents reported today.

Dec 4, 2023

Unresolved incident: “Data Warehouse – Status of SAP Data”.

Dec 3, 2023
Completed - The scheduled maintenance has been completed.
Dec 3, 14:04 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 1, 17:00 EST
Scheduled - The SAP production environment will be unavailable this weekend between 05:00PM on Friday, December 1st, and 06:00AM on Monday, December 4th. During this scheduled maintenance outage, SAP’s Year-End Support Packages will be installed, bringing MIT’s SAP implementation up to the support package level required for annual Accounts Payable and HR/Payroll system compliance. SAP, B2P, Facilities/Work-Manager, MIT Warehouse SAP data, GAP as well as all Atlas SAP activity (including time sheet entry/approval, training, requisitioning, journal vouchers, credit card verification, events planning and service requests) will be inaccessible during this maintenance period. If you have any questions about this system outage or the maintenance being performed, please feel free to contact Kevin Lyons at klyons@mit.edu.
Dec 1, 14:59 EST
Dec 2, 2023

No incidents reported.

Dec 1, 2023
Nov 30, 2023
Completed - The scheduled maintenance has been completed.
Nov 30, 00:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 29, 19:00 EST
Scheduled - The network (wired, Wi-Fi, VoIP) will be temporarily and briefly (~15 minutes) unavailable while switches are retrofitted to a new configuration standard.
Nov 27, 09:43 EST
Nov 29, 2023
Completed - The scheduled maintenance has been completed.
Nov 29, 00:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 28, 19:00 EST
Scheduled - The network (wired, Wi-Fi, VoIP) will be temporarily and briefly (~15 minutes) unavailable while switches are retrofitted to a new configuration standard.
Nov 27, 09:42 EST
Nov 28, 2023
Completed - The scheduled maintenance has been completed.
Nov 28, 05:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 21:00 EST
Scheduled - Scheduled power outage Building W20 - beginning Monday 11/27 at 9pm until Tuesday 11/28 at 5am, there will be a building wide power outage resulting in the loss of MITnet including wired, wireless, BMS networks and VoIP telephones.

If you experience any network issues after the scheduled outage please contact the Service Desk

servicedesk@mit.edu or call (617) 253-1101

Nov 27, 09:17 EST
Nov 27, 2023
Nov 26, 2023

No incidents reported.

Nov 25, 2023

No incidents reported.

Nov 24, 2023

No incidents reported.

Nov 23, 2023

No incidents reported.

Nov 22, 2023

No incidents reported.

Nov 21, 2023
Resolved - This service has been decommissioned.
Nov 21, 14:02 EST
Identified - An issue with OIDC authentication service hosted at https://oidc.mit.edu has been identified. IS&T is investigating.
Oct 6, 21:19 EDT