MIT Status

Update - All conduit repairs and MIT Telecommunication cabling restoration have been completed as of 1pm today, Wednesday 9/13. MIT Network and services are back online.
Sep 13, 2023 - 13:59 EDT

Update - Conduit repairs continue to take place and being coordinated between Facilities, IS&T, and site contractors. We expect the repairs to be completed Wednesday enabling the fiber restoration to finish and connectivity to be restored at that time.
Sep 12, 2023 - 16:52 EDT

Identified - IS&T has confirmed that the fiber to these buildings has been damaged and is coordinating with a contractor to repair the damaged conduit.
Sep 11, 2023 - 13:34 EDT

Investigating - IS&T was alerted of an outage to these buildings. Power to the buildings has been verified. We are currently investigating potential damage to the fiber circuits for the buildings.
Sep 11, 2023 - 11:41 EDT

General Operational

Email Operational

Network Operational

Telephones Operational

Academic Services Operational

Administrative Services Operational

Library Services Operational

Slack Degraded Performance

Slack Login/SSO Operational

Slack Connections Operational

Slack Messaging Degraded Performance

Slack Notifications Operational

Slack Posts/Files Operational

Slack Calls Operational

Slack Search Operational

Slack Apps/Integrations Operational

Slack Apps/Integrations/APIs Operational

Slack Workspace/Org Administration Operational

Zoom Operational

Zoom Zoom Meetings Operational

Zoom Zoom Video Webinars Operational

Zoom Meeting Telephony Services Operational

Zoom Zoom Phone Operational

Zoom Zoom Chat Operational

Zoom Web Portal Operational

Zoom Web Client Operational

Zoom Cloud Recording Operational

Zoom Live Streaming Operational

Canvas Operational

— Catalog Operational

— Chat Operational

— Collaboration Operational

— Commons Operational

— Conferences Operational

— Document previewing Operational

— Imports and exports Operational

— Media tools Operational

— Notifications Operational

— Support: Phones/Chat Operational

— Support: Webform/email Operational

— ePortfolios Operational

— Gauge Operational

Slate Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 24, 2023

No incidents reported today.

Sep 23, 2023

SAP Production Planned Outage on Saturday, September 23rd

Completed - The scheduled maintenance has been completed.
Sep 23, 06:50 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 01:30 EDT

Scheduled - The SAP production environment will be unavailable on Saturday, September 23 2023, between 1:30AM and 7:00AM. During this service outage, SAP technical resources will be updating the operating systems of the SAP production system servers. Please note that, while this work is taking place, SAP, B2P, Facilities/Work-Manager and Inventory-Manager functionality, GAP, MIT Warehouse SAP data, along with all Atlas SAP activity (including time sheet entry/approval, training, requisitioning, journal vouchers, credit card verification, events planning, and service requests) will be unavailable.
Sep 22, 11:25 EDT

Sep 22, 2023

No incidents reported.

Sep 21, 2023

No incidents reported.

Sep 20, 2023

Network testing in Building E90

Resolved - This incident has been resolved.
Sep 20, 17:58 EDT

Investigating - We are currently investigating a network connectivity issue at Building E90. There will be testing by our fiber optic provider taking place shortly after 5pm, which may result in an outage.
Sep 20, 14:44 EDT

Sep 19, 2023

No incidents reported.

Sep 18, 2023

athena.dialup.mit.edu upgrade

Completed - The scheduled maintenance has been completed.
Sep 18, 12:12 EDT

Verifying - New connections to athena.dialup.mit.edu are now being directed to the upgraded servers.
Sep 1, 13:29 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 1, 13:00 EDT

Scheduled - IS&T will upgrade athena.dialup.mit.edu (and other production servers in the dialup.mit.edu domain). This will be a major upgrade including replacing the underlying version of Ubuntu 18.04 with 22.04. Existing sessions/connections will not be terminated at this time, but new sessions will be directed to the new servers.
Aug 31, 15:39 EDT

Sep 17, 2023

No incidents reported.

Sep 16, 2023

Restarting physical VoIP phones

Completed - The scheduled maintenance has been completed.
Sep 16, 19:01 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 19:00 EDT

Scheduled - IS&T will be restarting physical VoIP phones across campus later this evening and throughout the week. This is a continued effort from this past weekend's maintenance to restart the remaining devices on campus. Phones will be restarted each evening between the hours of 7pm until 6am the following day. Any active calls will not be interrupted.
Sep 11, 11:15 EDT

Buy2Pay Upgrade

Completed - The scheduled maintenance has been completed.
Sep 16, 10:30 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 20:00 EDT

Scheduled - Buy2Pay (Coupa) upgrade. The next version of B2P (Release 37) is scheduled for Friday, September 15th. The B2P system will be unavailable from 8 pm Friday, September 15th through 6 am on Sunday, September 17th.
Sep 15, 12:27 EDT

Sep 15, 2023

Sep 14, 2023

September 2023 Scheduled WSUS Patches

Completed - The scheduled maintenance has been completed.
Sep 14, 18:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 14:02 EDT

Scheduled - Microsoft monthly patches have been released. Notes on the release are available here: https://kb.mit.edu/confluence/display/istcontrib/Microsoft+Monthly+Patch+Release+September+2023
Sep 14, 08:20 EDT

Sep 13, 2023

Unresolved incident: Buildings 50 and 51 Network Outage.

Sep 12, 2023

Sep 11, 2023

Sep 10, 2023

Restarting physical VoIP phones

Completed - The scheduled maintenance has been completed.
Sep 10, 19:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 8, 19:00 EDT

Scheduled - IS&T will be restarting physical VoIP phones across campus later this evening throughout the weekend. Any active calls will not be interrupted.
Sep 8, 14:07 EDT