Monitoring - This server is again available for backups and restores, though we are continuing to monitor it.
Jul 02, 2025 - 18:07 EDT
Update - We are continuing to work on the problem, and hope to make the server available again by 6pm today.
Jul 02, 2025 - 12:57 EDT
Identified - IS&T staff have identified the problem with oc11-bk-ent-1, and are working on implementing a solution, but that will take some time. Right now new connections to oc11-bk-ent-1 are disabled, and most existing connections were killed. All data that was already backed up remains intact on the server, and wil lbe accessible once this problem has been resolved. We will post another update at around 1pm
Jul 02, 2025 - 10:03 EDT
Update - We are continuing to investigate this issue.
Jul 02, 2025 - 09:48 EDT
Investigating - IS&T staff are currently investigating an issue with the Spectrum Protect (TSM) server oc11-bk-ent-1.
Jul 02, 2025 - 09:47 EDT
Investigating - This is a notification that Balances data in the Data Warehouse is in the process of refreshing with the new FYE periods, but it is taking longer than usual to load. FYE processing was performed yesterday, however the refresh of the new fiscal year and closing periods has not completed.
IS&T is investigating further to determine when this will be complete.
Jul 02, 2025 - 14:23 EDT
Atlas Status reports current status and upcoming maintenance for IT systems at the Massachusetts Institute of Technology. Subscribe to receive notifications.
Completed -
The scheduled maintenance has been completed.
Jul 2, 14:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 07:00 EDT
Scheduled -
Due to a scheduled network maintenance, MITnet including wired, wireless, BMS networks and VoIP telephones will be unavailable at times in FSILG Location; PKS on Wednesday 7/2/25 between 7:00am - 2:00pm.
Jun 30, 16:24 EDT
Completed -
The scheduled maintenance has been completed.
Jul 1, 14:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 07:00 EDT
Scheduled -
Due to a scheduled network maintenance, MITnet including wired, wireless, BMS networks and VoIP telephones will be unavailable at times in FSILG Locations; XF, PKT on Tuesday 7/1/25 between 7:00am - 2:00pm.
Jun 30, 16:22 EDT
Completed -
The scheduled maintenance has been completed.
Jun 30, 14:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 30, 07:00 EDT
Scheduled -
Due to a scheduled network maintenance, MITnet including wired, wireless, BMS networks and VoIP telephones will be unavailable at times in FSILG Locations; TT, TC on Monday 6/30/25 between 7:00am - 2:00pm.
Jun 29, 15:09 EDT
Completed -
The scheduled maintenance has been completed.
Jun 28, 14:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 28, 13:00 EDT
Scheduled -
W92 - Due to required network maintenance, MITnet will be unavailable for a short period of time beginning at 1:00 pm on Saturday 6/28/25
If you experience any network issues after the posted maintenance period, please contact the Service Desk at 617-253-1101 or servicedesk@mit.edu
Jun 27, 20:32 EDT
Completed -
The scheduled maintenance has been completed.
Jun 26, 20:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 26, 18:00 EDT
Scheduled -
The MIT certificate authority (ca.mit.edu) will undergo its annual maintenance in preparation for users to obtain updated certificates for the coming academic/fiscal year. It will be temporarily unavailable and unable to issue new certificates during the maintenance window.
Jun 23, 20:57 EDT
Completed -
The scheduled maintenance has been completed.
Jun 25, 21:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 18:00 EDT
Scheduled -
The production roles system will be undergoing maintenance between 6pm and 9pm on Wednesday, June 25. During this time, users will be unable to modify account authorizations. Existing authorizations will continue to work as normal.
Jun 18, 15:31 EDT
Resolved -
This incident has been resolved.
Jun 23, 07:33 EDT
Investigating -
Following the completion of the ServiceNow Yokohama upgrade, we have identified an issue with the live chat feature in the Atlas mobile app. Users are currently unable to connect with Service Desk agents via live chat. Our team is actively investigating and working to resolve this as quickly as possible.
All other ServiceNow functions remain operational. We will provide further updates as more information becomes available.
If you need assistance, please submit a support ticket via email at servicedesk@mit.edu or telephone at 617-253-1101.
Jun 21, 16:49 EDT
Completed -
The scheduled maintenance has been completed.
Jun 21, 05:30 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 21, 01:30 EDT
Scheduled -
IS&T's support ticket tracking system, ServiceNow, will be upgraded on Saturday, June 21, 2025, at 01:30 am EST. No service interruptions are expected during the upgrade, which is expected to complete by around 5:30 am EST on Saturday, June 21, 2025.
If you have questions or experience issues following this upgrade, please contact the Service Desk via telephone at 617-253-1101.
Jun 20, 15:38 EDT
Completed -
The scheduled maintenance has been completed.
Jun 20, 14:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 20, 07:00 EDT
Scheduled -
Due to a scheduled network maintenance, MITnet including wired, wireless, BMS networks and VoIP telephones will be unavailable at times in FSILG Locations; ACO, SK on Friday 6/20/25 between 7:00am - 2:00pm.
Jun 18, 17:23 EDT